Speak to the team
Talk to us.
Bookings, visits and general enquiries. Course questions go to an advisor below.
Call the academy07564 801313 · Staffed monday to friday, 9am to 5pm (wednesday until 6pm).
Course advisors.
Call Tierney or Jenna directly with a course question.
Email and WhatsApp.
Choose the closest subject and your message will reach the right team.
- Call the academy07564 801313Phone lines are open Monday to Friday, 9am to 5pm (Wednesday until 6pm).
- Email customer services[email protected]Anything about an existing booking, an invoice or a room.
- Email the course team[email protected]Which course, which level, and when you could start.
- Message us on WhatsApp07716 751964The quickest route in the evening, when the phones are closed.
Phone hours.
Messages sent outside these hours are picked up on the next working day.
- Monday, Tuesday
- 9am to 5pm
- Wednesday
- 9am to 6pm
- Thursday, Friday
- 9am to 5pm
- Saturday, Sunday
- Closed
Come to the House.
Cherry Tree HouseCherry Tree LaneRostherneAltrinchamWA14 3RZSpecialist help.
Use these routes for complaints, appeals and data requests.
- A complaint or an assessment appealUse the formal route, with the right process and timescales from the start.
- A question about your personal dataSee what we hold, why we hold it and how to ask for a copy or correction.
- A complaint about how your data was handledThis has its own acknowledgement deadline and should not go to the sales team.
- You are already a studentYour portal has your dates, payments and what still needs doing. For anything else, use the routes on this page.